May 25, 2011
We ended up in this hotel because there was a volleyball tournament going on and
everything else was booked. We arrived around 2:00, but our room wasn't ready
yet. The front desk called housekeeping who started right away cleaning the
room. We watched the housekeeper from the parking lot. Once she was done, we
went into get our keys. We walked from the lobby to the room (maybe a minute)
opened the door (using the key) and there was someone else in the room! She said
it was her room!!! Oh, and we had requested a non-smoking room which that room
definitely was not. We went back to the front desk. The clerk never explained
what happened or why there was someone in our room, but immediately gave us the
keys to another room.
Upon entering that room, we found out that the fridge was broken and one of the
light switches would not stay on. I mentioned the fridge problem to the front
desk person, but she did nothing to fix it or even offer.
There was no air conditioning and the room was warm, so we left the window open
at night. The traffic noise wasn't too bad, but there was a woman somewhere
outside (maybe at the restaurant behind the hotel) who was obviously drunk and
yelling most of the night.
If we had to do it over, we would have stayed somewhere else.Hotel Reviews of
the Comfort Inn Abbotsford
13 Apr 2011
A good place to stay
The hotel is very conveniently located, just off the freeway but in spite of
that, it's very quiet. The room was clean and comfortable, the service very
efficient, and the continental breakfast an added bonus.
Area recommendations
Don't really know the city - just used it for one night on my way to Vancouver
Hotel Reviews of
the Comfort Inn Abbotsford
Feb 14, 2011
I don't even know where to start! Upon entering the room, we reached for glasses
to use and all four were filthy. We took them to the front desk where we waited
for service for 10 min's. Our glasses were replaced. Once we were settled we
realized we'd made a big mistake! The toilet became plugged twice, the lamp was
broken, the mirrors were filthy, the blanket on the bed had food on it, the
shower curtain was filthy, there was coffee stains on the walls behind the
coffee maker, coffee pot had to be washed before we could use it, the ceiling
had water damage in two large areas directly above both beds, there was peeling
wallpaper on the corners of the walls and the fridge froze $20 worth of fruit
and veg's we had stored in it. That is only the room! It took a great deal of
pushing to get the sauna door open and once we did we discovered it was broken.
The workout room had one tv and a treadmill that was out of order. It appeared
there was a new treadmill in a box holding the door open?? We did ask for
management to come and witness all the damage and filth in our room before we
left and were told there was 'no management' on Sundays. What kind of
establishment in a Hotel Industry has no management on Sun's? Instead 2 women
from housekeeping came, they listened but I'm not sure what they understood as
they couldn't speak any English?? I requested that they call the front desk and
let the clerk know what they saw. They did as I asked, said they were sorry and
left the room. When we arrived at the front desk I had to tell the front clerk
AGAIN what we'd been thru. She said "oh, are you room 108"? to which I answered
"yes". Then I had to ask if we were going to be compensated for all of the
trouble. She did discount our room from $89/night to $57. I'm not embellishing
when I say that this room wasn't even worth $57 but at the time I'd had enough
and so we left. I'd like to say I think it's an atrocity that in this convenient
location where there are several very decent hotels within min's of each other
for the same price or slightly higher that this hotel is still in business!! I'm
really questioning whether " BC Health Standards" are being met here and so felt
obliged to let people know before they choose in this area.
Hotel Reviews of
the Comfort Inn Abbotsford
Sept 22, 2010
We stayed here, as we were attending Abbotsford Air Show. Was super easy to
find, right off of highway, and close to Airshow. It was just okay. Rooms were
quite dated....hallway REEKED of cigarette smoke... we drove to dinner as
Ricky's wasn't appealing to us--Me 'n Eds was a short drive away in Abbotsford.
Don't think I'd stay here again, although I'm glad I was able to only pay $88.00
before taxes for room---which was a great deal in August during Air Show.
Hotel Reviews of
the Comfort Inn Abbotsford
July 30, 2010
The location was good for us with easy highway access and close to the
Abbotsford Airport.
The free Continental Breakfast was fine it was enough just to get us on our way.
I would not stay here long term but for the night and location is was suitable
for our needs. They had a pool and a small fitness area but we were just in and
out so no time to use it. served daily. The staff were friendly and helpful at
check in.
Hotel Reviews of
the Comfort Inn Abbotsford
May 19, 2010
We stayed at this hotel for 2 nights and the 1st night was o.k but the second
night there was lots of noise from people hanging around the 2nd floor, parking
lot and other end of the hotel drunk and lots of loud talking and laughing. At
1am we called the front desk and complained of noise. nothing was done.2 am same
thing.3 am same thing and I told the front desk if I have to call 1 more time I
will be checking out. At 4:15 am same thing I called and told the front desk I
am checking out and my brother in another room did the same thing. She would not
refund our money. We had to pay for the 2nd night. I called to talk to the owner
6 times and he would not take my calls or return my calls I got a letter from
him saying because we didn't give them enough opportunity to fix the problem he
would not refund our money.$103 for the night. I think the people making noise
was friends of the owner or manager. This owner doesn't care about the paying
guest.
Hotel Reviews of
the Comfort Inn Abbotsford
Apr 17, 2010
I stayed in this hotel for the Olympics while the prices in the region were
extremely high for all hotels, so i paid top dollar for my stay here.
Unfortunately, even at regular price, i don't think this hotel provides a good
value. Generally, i would say the hotel rooms don't meet the cleanliness
standards of its counterparts in the hotel chain. The room we were assigned
smelled like a sewer, so we requested another and got one on the second floor.
The hotel was worn and needs updating. The TVs in the hotel were being replaced
but in our room, neither the old one or the flat screen worked. There were holes
in the curtains and the bed sheets. There were french fries in the grates of our
air conditioner. On a positive note, our bathroom was clean and the front desk
staff were friendly with directions and providing information. We ate at the
restaurant for breakfast one morning and the food was good for the price. |
