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Reviews of the Hilton Vancouver Metrotown
Vancouver > Burnaby > Hilton Hotel Vancouver Metrotown |
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Guest Review of the Hilton Vancouver Metrotown |
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Guest Review of the Hilton Vancouver Metrotown Mar 1, 2011 We stayed one night at the Hilton Metrotown following a party function held at the hotel. Our hosts had arranged a group rate so guests wouldn't have to drive home late (and no worries about a designated driver). I'm surprised at so many glowing reviews for this hotel. While the service was very good - both friendly and helpful, The rooms were sub-par for a Hilton and though it wasn't a terrible stay, there were a number of minor irritations that were bothersome. While the group rate was fine, the room we received was a disappointment. It was supposedly a King Deluxe as specified in our Hilton profile, but was more the size of a smallish standard room in a mid-range hotel. So onto the little annoyances: The desk didn't have a chair, so we had to phone and ask for one; the bathroom door wouldn't stay open unless we propped it open (and it would literally slam shut if we didn't carefully close it or prop it open); the TV remote didn't work unless you stood one foot in front of the TV and aimed it directly; almost half the closet was rendered unusable because space was taken up by covered-over ducting or venting (thus the depth of this part of the closet was only about 8 - 10 inches and not enough to hang clothes straight in); the internet connection required a convoluted reconfiguring of your laptop to use (not a simple plug-in and/or password as in other hotels); and, surprisingly, there was no in-room safe. It's been a long time since we've stayed at a hotel with no in-room safe.. Since we were only staying the one night, we just figured we'd grin and bear it. And as stated before, none of the above were terrible enough to ruin our brief stay. However, had we stayed longer, we'd have called about the TV remote and BR door. In short, the service is good, the rooms are small, and maintenance is suspect. All in all, I consider this hotel very average. Guest Review of the Hilton Vancouver Metrotown Guest Review of the Hilton Vancouver Metrotown
Guest Review of the Hilton Vancouver Metrotown |
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