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Guest Reviews of the Holiday Inn Express Burnaby at Metrotown
Oct 25, 2010
I had forgotten that this hotel has a few issues with hot water that I
had experienced before. No matter the time of day hot water was an
issue. You could stand in the shower with the water on full hot and it
was still lukewarm. Upon leaving the hotel I had decided complaining to
the front desk was not worth it as they had already upon checking in
placed an unauthorized amount for room incidentals on my card
(280.00)but I did however mention the hot water and I was told "well it
has to travel far to get to the 5th floor" Won't be staying again.
Guest Reviews of the Holiday Inn Express Burnaby at Metrotown
Oct 5, 2010
We stayed at the Holiday Inn Express in Burnaby for 5 nights in Sept.
The room was very comfortable and clean. Wi-fi , parking and hot
breakfasts were included in the room price. The staff were always
friendly and helpful. The locations was convenient...very close to the
Skytrain stop. The shopping mall next door appealed to me (not so much
my husband). We would definitely stay there again.
Guest Reviews of the Holiday Inn Express Burnaby at Metrotown
Sep 28, 2010
Everything was top notch at this hotel right from the prompt check in. I
had asked for a room with a view, but since they don't really have any
"view" rooms they upgraded us. The room was very spacious, lovely
bathroom, micro and bar fridge. The outdoor pool is small but we
thoroughly enjoyed sitting by the pool (which was very warm) and
watching the sky-train go by. The only warning I have is that the pool
deck material is very slippery - saw two people fall (while running) on
the deck. The breakfast room was well stocked (very cold - bring a
sweater!) with everything you need for a hearty start to the day. The
only complaint I had was that the air conditioner was very noisy - had
to get up in the middle of the night and turn it off.
Guest Reviews of the Holiday Inn Express Burnaby at Metrotown
Sep 7, 2010
It is next to a sky train station, so it is easy to get into Vancouver.
Huge mall next door. Rates are lower than downtown Vancouver hotels,
probably because it is out a ways.
The free breakfast is good and very much like all the other HiExs. The
front desk staff were very helpful.
Guest Reviews of the Holiday Inn Express Burnaby at Metrotown
Sep 7, 2010
It is next to a sky train station, so it is easy to get into Vancouver.
Huge mall next door. Rates are lower than downtown Vancouver hotels,
probably because it is out a ways.
The free breakfast is good and very much like all the other HiExs. The
front desk staff were very helpful.
Guest Reviews of the Holiday Inn Express Burnaby at Metrotown
Aug 28, 2010
Our stay was for a small family reunion (ages 2 1/2 to 88) and all had a
wonderful experience. The management and staff were professional,
caring, and paid attention to detail. We wanted 4 rooms near each other
and this was arranged. A breakfast with many choices was included as was
parking. All our needs were met. The rooms were clean, the beds were
very comfortable and the location was great. The outdoor pool was a hit
with the children. We traveled to and from the airport by rapid transit,
the Metropolis Mall and Save On Foods are so very close and Burnaby's
Central Park is only one transit stop away. The entire staff (hotel
manager, reservations manager, front desk staff, breakfast room staff
and cleaning staff) were all wonderful.
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