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Guest Review of the Cassandra Hotel
Mar 14, 2011
Apparently photos can be very deceiving. From the outside throughout is an aging
Inn with a few attempts to update on the inside but the wear and tear is
showing. (popcorn ceiling, shower faucets that cannot quite close, awful hall
carpet, plastic flowers in room, etc.) The heater did not work in the room at
all but blew cold air - it was freezing in the room. When we complained the
staff brought a space heater that solved the problem but clearly they have it
for just such a reason. There was a cobweb in the ceiling and there were two
small towels and hand towels (no wash clothes) and the hand towels both had oil
stains that had been bleached but were still present.
The staff as reviews said were very friendly and helpful. However, from reviews
on their site I expected a much better experience. I would put this as a clean
low grade hotel.
Guest Review of the Cassandra Hotel
Jan 9, 2011
Dated decor and fixtures, smells, noisy, old windows, bathroom fixtures old and
worn, rooms were cleaned well enough by cleaners on a daily basis but lots of
ground in grime and dirt in the corners. Still have the drywall dust beside the
bed from a picture I'm sure was hung years ago. unfinished patched drywall. Old
crappy fuzzy 20" TV.
Not near downtown, Area doesn't seem to be anything special although I had a
rental car so I didn't check it out too much. Small tight Secure underground
parking was free.
I booked this off of Travelocity "Secret Hotel" for $56 inclusive per night for
2, they rated it at a 3 star and it is not in my opinion. I guess you get what
you pay for, If I paid any more than this I would feel ripped off.
FYI - they charge you for a code to get on the internet -I think it is $6 for 24
hours, they require a $150 deposit and check the room before you leave.
Guest Review of the Cassandra Hotel
Dec 22, 2010
The hotel is very close to Metrotown, a huge shopping malls. The atmosphere is
very cozy and chic. The front desk service is helpful and staff is extremely
accommodating. The room I stayed was a lot larger than I expected.
I would stay here again and recommend it to anyone!
Guest Review of the Cassandra Hotel
4 Nov 2010
Good Vancouver Hotel Option
What the Cassandra lacks in style it more than makes up for in customer service,
something which is important and rare to find these days. The staff was always
friendly and quick to answer questions or see to it that problems with the room
were taken care of. There was no problem with canceling our last night and the
Hotel promptly refunded that cost. Again, very helpful and easy to work with.
The hotel is a close walk to the monorail and a quick drive to downtown
Vancouver. All in all I’d stay there again and recommend it to other travelers
who don’t mind a hotel with some rough edges. -LK
Guest Review of the Cassandra Hotel
20 Oct 2010
Very good when you’re not looking for luxury, just convenient.
The room price was a very good deal and I was very happy with the services I
received. Cassandra Hotel is a quiet, intimate, clean and secure place. I spent
two nights there during the Thanksgiving week-end, while I have visited points
of interest in Downtown Vancouver. Being situated on Kingsway, the hotel is
10-20 minutes away from any interesting place in Vancouver. The last morning
we’ve taken a dip in the hot tub that was not crowded at all. The three hotel
stars are very much deserved. The receptionists were friendly and polite.
Guest Review of the Cassandra Hotel
13 Oct 2010
Not what it used to be.
I have stayed at this hotel on at least three other occasions but I don’t
remember my room being so neglected. I only saw one cleaning lady and she got to
my suite very late in the afternoon. I did not sleep in the sheets, but used a
sleeping bag from a family member. The bathroom was the worst, it just wasn’t
clean. And no smell of any cleaning aid was present. The chair had part of the
upholstery torn off and one of the drapes was off its hooks for the entire ten
days. Skimped back to one complimentary coffee and rarely was the coffee area
wiped down. The hotel carpeting looks dreadful and needs cleaning or tearing out
in the worst way especially the first floor. Otherwise the laundry worked just
fine. Will not stay again. Rates way too high for what you received.
Guest Review of the Cassandra Hotel
Sep 26, 2010
Very nice hotel with trendy and comfortable room. Definitely qualified for
higher star. Room has north shore mountain view. Duvet beddings r pretty
comfortable. I will definitely come back again. Much better than I expected.
Guest Review of the Cassandra Hotel
Sep 26, 2010
I read the reviews on this hotel before I travelled and they weren't that good
but still booked as it was the cheapest hotel I found for a solo traveler.
Good points I suppose is the location. It is a 10 minute walk to Joyce Sky
train. The 19 bus which goes all the way to downtown and Stanley Park stops just
outside the hotel. There is a Safeway just 10 minutes up the road and a good
Indian Restaurant that I tried a couple times. The area does feel safe. The
staff are friendly. The room was basic and clean. Bad points are, the front
office carpet does smell and needs a good clean. The rate includes breakfast
which I never had once. Apparently you are supposed to ask for it at the front
desk , pick up a pastry and a coffee on your way out ! I kept on forgetting ! I
would recommend this hotel for solo travellers on a tight budget .
Guest Review of the Cassandra Hotel
Sep 19, 2010
Chic Room I have pretty good impression of my stay in this small but cute hotel.
Location is perfect for a shopaholic like me. So close to Metrotown and close to
Downtown as well. I almost went shopping every day with my friend since its
convenience. I will definitely be back next time. Hotel staff are really cool
and pretty. They are so helpful on providing personal advice on the restaurants
to go, events to go in Vancouver. I also get the best discount from booking from
their facebook. Their staff used Ipad and ipod touch to show me different info I
need. I guess no any hotel has such techy staff like this hotel does. The tech
is almost everywhere. However, if it can be applied into their rooms, will be
cooler.
Guest Review of the Cassandra Hotel
Sep 12, 2010
Great place to be A Great cozy hotel on Kingsway and lots of security parking on
site - it free. The room was very roomy and the price was just right for us.
Hotel make a great remark during our stay because the service provide by the
front desk agents were excellent. I would definitely come back to this hotel.
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