Reviews Empire Landmark Hotel Vancouver

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Reviews of Empire Landmark Hotel Vancouver

Reviews of Empire Landmark Hotel Vancouver
May 31, 2011
My fiance & I stayed here for one night on a Saturday. We arrived at 10am fully expecting not to get a room on the spot but to our surprise we were efficiently checked in to a non-smoking room on the 25th floor. The room was clean with an incredible view and a mini fridge/coffee maker/flat screen TV. Small bathroom, outdated furniture, and a narrow balcony. But the views - wow! We each had a 60 hour Shiatsu massage at the little massage place in the lobby, it was $150 with a tip for both of us, so not a bad price, and felt great. We ate at the breakfast buffet in the Cloud 9 "revolving" restaurant (I say revolving because it wasn't moving) but weren't that impressed - $16.95 and not much selection, powdered eggs, we had to wait over 15 minutes for clean plates to be brought out. Overall, our stay was good, but the hotel definitely needs updating. However, the views & the location on Robson Street can't be beat.

Reviews of Empire Landmark Hotel Vancouver
May 31, 2011
Check in was really slow, not what we really wanted after a 10 hour flight. Parking for our hire car was onsite at $15 a day, but could take out the car as often as we'd like. So plus point there.

The deluxe room as they call it was a refurbished room, minus the bathroom, this had seen better days. Due to the plumbing and being on the 25th floor flushing the toilet meant it took 10 minutes to fill the cistern. The shower pressure was not an issue and was fine.

Reviews of Empire Landmark Hotel Vancouver
May 28, 2011
Some Trip Advisor reviews said "kind of old" but it sounded like more people liked it than not. I'll have to read more carefully next time. When we checked in she said she was "upgrading" us to a larger room. Well, it was large, especially the large ash tray (they had said non-smoking, but it smelled of tobacco. The balcony w the gorgeous view had cigarette butts all over the floor. The cabinets had been painted over but there was moldy-like stuff inside. The tub was dirty or stained. So we asked to be moved and were, to a smaller room. A wooden piece of furniture from what looked like the 40's or 50s, that a beaver had taken a bite out of it . Balcony (with the nice view) was "filthy", black all over.

We checked out and moved to the Renaissance on the water

Reviews of Empire Landmark Hotel Vancouver
May 24, 2011
We stayed for 2 nights here and enjoyed the ability to walk to restaurants and parks. We walked to Stanley Park, English Bay and even Granville Island from this location but would recommend taking the water taxi to Granville as the walk took a while and went over a long bridge. The building seems to be a bit old but in general was fine for our stay. We had drinks in the Cloud 9 restaurant and the view from there is spectacular.

Reviews of Empire Landmark Hotel Vancouver
May 7, 2011
The hotel is a bit run down, and there is quite a lot of noise from both the street, the hallway, and the other rooms -- you are never in doubt to whether your neighbors use their bathroom. The hotel staff also chose to vacuum the hallway at 8am in the morning.

That said, the location is not too bad, and I got an ok deal on it. They have parking on the premises and internet too (you have to pay for both, naturally).

I probably would look somewhere else to stay should I visit again.

Reviews of Empire Landmark Hotel Vancouver
Apr 25, 2011
I stayed here before and was prepared for what you get, I was saving a few bucks at the end of my vacation for one night, however others who have never been here need warning!
Staff was fast and very friendly at front desk both and check in and when I required a room change. It was a Saturday night and the floor I was placed on was very noisy people yelling and partying. I was relocated promptly to a quieter floor. Rooms are very outdated and tired looking. The bathroom was not very clean, and tub appeared to have black mold around the tile sealing Walls are paper thin and worse if room has connected door so avoid that type of room. Everything in rooms just feels dirty, other than bathroom the rest was clean but, everything is so old it just feels dirty some how. It feels like you are staying at a very cheap motel. In fact i have stayed at cheap motels that had better rooms. Staff are okay and location wonderful but other wise its a dump! Such a shame, my parents speak of staying here in the 70s and it was such a gem back than back no renos since that time, make it terribly dated.. Consider this review a warning avoid this property

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Empire Landmark Hotel Vancouver
1400 Robson Street
Vancouver, BC

TOLL FREE 1-866-676 -7078 Promo Code: HBC 3386

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