Guest Reviews of the Four Seasons Hotel Vancouver
May 14, 2011
Very nice hotel and welcoming to families. Used the "kids in the city" package
to get guaranteed connecting rooms, with the second room at 50% off. Great
service, location, and rooms overall. I thought the bathrooms were sort of small
for a 5-star hotel but it is probably just a reflection of when the hotel was
built. We will stay here again.
Guest Reviews of the Four Seasons Hotel Vancouver
May 13, 2011
I am a Travel Agent in Brisbane and have stayed in 236 Hotels in 101 Cities in
38 Countries. So I feel I am in a position to know the difference between an
average, good, and excellent hotel.
We stayed here for three nights in April, in a deluxe room on the twenty second
floor.
Check-in went smoothly, the staff being friendly and efficient.
The room afforded good views, and was very comfortable. The King Bed was very
comfortable.
The bathroom was quite small, but well appointed. Shower in Bath.
We were amazed to find that there were no Coffee / Tea making facilities in the
room. We soon discovered though, in the mornings, adjacent to the Elevators in
the Lobby, there is help-yourself Coffee and Tea that you can take back to your
room. Included in this are pastries. All complimentary of course. We actually
thought this was a good idea. I'm sure Housekeeping think so too!
Housekeeping were good, the room was always kept very clean.
We only had the one meal in the hotel, a dinner in their only restaurant. The
service was great, and so was the food.
The hotel is in a great location, right in the centre, within easy walking
distance to all the places a tourist wants to see. Except of course the Capilano
Suspension Bridge and Grouse Mountain.
The concierge was most helpful, friendly, and efficient.
Although not being "perfect", (What hotel ever is) I would have to say this
hotel deserves its Five Star rating.
We had a most comfortable and enjoyable stay.
Guest Reviews of the Four Seasons Hotel Vancouver
May 8, 2011
The Four Seasons in Vancouver was a very nice hotel. The room was clean and
modern and quite stylish and it was well located for the main sites.
We also had a very good view out of the windows which were floor length. There
was a very nice cocktail bar in the hotel as well.
Guest Reviews of the Four Seasons Hotel Vancouver
May 1, 2011
I have stayed at this hotel a number of different times and each time everything
has been great. This time though I did have a problem at the health club - I say
health club because that it what it is, not the usual hotel gym. Full gym
equipment and aerobic equipment - unfortunately this includes outside the hotel
patrons and personal trainers.
The personal trainer that morning appropriated a portion of the gym, including a
bench and the cable machine so that the indiividual who he was training, would
not have to wait during his workout. When the individual was using one, the
trainer would stand in the way of the other piece of equipment. Even when I
asked to use the equipment the trainer stayed in the way.
After my workout I attended the front desk and made my concerns known. I assured
the day manager that all the hotel staff were fabulous, with this one exception.
The day manager immediately took action and assured me that she would look into
the situation and inform me of the results. Which she did. Later that day I
received a call outlining that she had spoken with the trainer - and clarified
that hotel guests had priority to the Four Seasons Health Club and should be
afforded the luxury of using the faciility without delays caused by outside
users.
The next day I received another call - this time from the Hotel General Manager
- ensuring that I was happy with the situation. The next day I received yet
another call - this time from the Regional Manager who let me know how much they
appreciated bringing this to the hotel's attention.
Basically a minor problem was handled not only to my satisfaction, but
management made absolutely sure that I maintained my satisfaction with their
property.
The hotel staff during my visits, both in the past and in this case, are among
the very best I have ever seen. All that said, the hotel management has now
surpassed anything I have ever experienced.
Overall - Great job!!!!!
Guest Reviews of the Four Seasons Hotel Vancouver
Apr 30, 2011
Recently stayed here for 2 nights with my fiancé.
Was very impressed with the hotel. Even though it is an older building, they
have done a good job keeping in current and modern. The checkin process was
effortless and we were given a very nice room on the 21st floor. The views were
pretty good too.
The Four Seasons really gets it and is great at adding those personal touches.
Before you even arrive at the check in they know who you are (I guess the bell
boys communicate to them who is checking in).
The hotel is located in a great spot
|
