Reviews Renaissance Hotel Harbourside Vancouver

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Guest Review of the Renaissance Vancouver Hotel Harbourside

Guest Review of the Renaissance Vancouver Hotel Harbourside
May 30, 2011
Location was good, however found the hotel was quite dated for a "4 star" hotel.
I know I'm being picky but the room should be vacuumed if we are spending the night, particularly with kids... Beds/pillows not comfortable, we found we sinking into the middle of the bed. Pool was okay but disappointed the spa was not in working order for the holiday weekend. Staff was friendly and helpful.

Guest Review of the Renaissance Vancouver Hotel Harbourside
May 29, 2011
Upon arriving in Vancouver, one day prior to our cruise departure, it was apparent that the hotel we had booked was not in a good part of town. Desperation set in and we hopped in a cab and headed back downtown to the Renaissance Vancouver Harbourside Hotel.

Upon arriving, a young but very Professional and understanding Miss Amanda Bye listened to our plight and got us into an amazing room at a last minute special rate. She was extremely helpful and kind and in a world of not so great customer service, Miss Bye exceeding all of our expectations and turned a very bad first night in Vancouver into a very good one!

The rooms and views are breathtaking, looking out over the harbor, the location is perfect, a few blocks from the Waterfront stop from using the SkyTrain from the airport and it's just a one block walk down to the waterfront itself where there is a plethora of restaurants and yummy eats such as gelato. The staff overall are very accommodating and the buffet breakfast is top notch.

I would not hesitate staying here again on our next visit and I would hire Miss Bye in a heartbeat if I owned any type of establishment.

Thanks again AMANDA!!!!

Guest Review of the Renaissance Vancouver Hotel Harbourside
May 16, 2011
What a rubbish hotel.
Its right from the 70's.
Rip off parking, bad rooms with old school air con
Nice view but thats about it.
Staff are incompetent.
Did nto deliver my platinum welcome amenity. When I called they accused me of lying. very odd.
I will NOT return.

Guest Review of the Renaissance Vancouver Hotel Harbourside
May 13, 2011
In my almost weekly travels I stay at many nice hotels, but not every one distinguishes itself with the superior customer service offered by the front desk staff at this hotel.
Room Tip: North side Harbour view rooms seem the nicest.

Guest Review of the Renaissance Vancouver Hotel Harbourside
May 12, 2011
It's nothing fancy but it really works as a business hotel. The rooms are fine and if you get one with a view of the lake/mountains, it's much more than fine! If you need to be downtown and/or near the Convention Centre, it's hard to beat for the price.
Room Tip: Try to get a water-view room!

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Renaissance Hotel Harbourside Vancouver
1133 West Hastings Street
Vancouver BC
Canada

Call Toll Free: 1-866-676-7078 Promo Code: HBC3386

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