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Review of the Le Soliel Hotel in Vancouver
29 Dec 2010
"Super comfortable boutique hotel"
I have just visited Le Soleil for the 3rd time in 2 months. I thought highly
enough of my 1st visit to re-book as part of my wife’s birthday celebrations. A
corner suite no less and at a very reasonable price considering the quality of
the furnishings and size of suite. She loved it. Staff were friendly and
professional. Everything handled smoothly from check-in to helpful hints re:
restaurants and other downtown amenities. Same with check-out. It is not a huge
hotel which I consider an advantage. It has a nice restaurant / bar attached to
it as well. The only complaint, and it is a minor one having nothing to do with
the room, was that the cost of breakfast was excessive. We solved that by going
out somewhere. With that minor "heads-up" in mind, I recommend this "5-star
hotel at a 4-star price" without reservation.
Review of the Le Soliel Hotel in Vancouver
15 Dec 2010
Hidden gem in Vancouver
I have stayed at numerous hotels in Vancouver and the quality is invariably
good. This was my first experience with a "boutique" hotel in that city however
and I had no clue what I was getting into as the price seemed low by Vancouver
standards (especially for a suite). I have to say it was an extremely pleasant
experience and I was impressed with all aspects of the hotel. It is easily
missed and I drove past it the first time. Sounds like no big deal but with the
one way system downtown, the downpour, and the heavy traffic (get used to the
latter two - these are Vancouver trademarks!), getting back took some time.
Parking is also a bit of a problem as it is valet parking, parking on the street
or in a nearby garage. I tried all three and found that while costly, valet is
really the only way to go. The hotel itself is excellent - check in was quick
and the front desk staff were polite, friendly and eager to please. The corner
suite was also high quality although with the four of us it was a little tight
for space. We had drinks in the bar and again found the service to be excellent
(staff are very friendly). Definitely somewhere I would stay again.
Review of the Le Soliel Hotel in Vancouver
Dec 13, 2010
We very much enjoyed our stay. The individual rooms in the corner suite are
small, but with two of them, it's not so bad (we were three adults). Comfortable
furnishings. Unlike one previous poster, we found the service to be very
friendly and attentive. Called for towels -- came within 5 minutes. Couldn't get
our card to work in the elevator - two people there to help us immediately. Etc.
We didn't park a car, so no comment on the price of parking. I'm still
absolutely unclear on the internet -- first, I agree, it was very spotty.
second, you had to call down to get a code, which was annoying. third, it was
supposed to be $8.99 a day, but I never did determine whether that was per room
or per computer. Lastly, they didn't charge us for it anyway. I would have
refused to pay because it was s-l-o-w!
Still, that was our only complaint. Great location, comfortable bed, good
shower, nice furnishings, not a big-box chain, pleasant staff.
Review of the Le Soliel Hotel in Vancouver
Dec 12, 2010
Vacation for Business I liked this hotel - it's not perfect, but it's got an old
world attitude that I found quirky. The furnishings and appointments are lovely.
Security was good. I was a little taken aback by the cost of the valet parking,
but the $26 is for your entire stay, not per night as another reviewer thought.
Their system for internet access definitely needs to be brought into the 21st
century. And I'm not paying to use your crappy internet system; the request for
payment to connect was just insulting. I also found the TV system exceptionally
primitive - why have flat screens if you don't receive an HD signal? But staff
were efficient, location good, and in general I'd recommend this hotel.
Review of the Le Soliel Hotel in Vancouver
Nov 27, 2010
Vacation for Couples My partner and I recently stayed at this hotel. Overall,
the stay was enjoyable. The room was small but in a cozy way. We didn't use the
sitting room for anything but a place to toss our coats. The bathroom was a
sufficient size. The walk in shower was nice. Great selection of Aveda
amenities.
Only a few criticisms to note during our stay:
-Valet Parking at $26/day? Ridiculous. Thankfully it is somewhat central to a
lot of transportation hubs...but when you really don't feel like walking to the
sky train or sea bus in pouring down rain, having to get your car out of Valet
is always a nuisance. Why does it feel like you're inconveniencing the valet for
your own vehicle? Offer a self park option for a slightly lower rate (or
discount with the large parking garage just down the street).
-Internet was touchy. It basically worked when it wanted to work, which is
always really annoying when you're trying to find out local information and not
wanting to bother with using concierge.
-Customer Service was lacking in the friendly sense...which was a huge
disappointment. Perhaps its common across all 'boutique' hotels, but not having
a valet smile when you hand over your keys, or a front desk agent all but ignore
you when checking you out of the hotel is annoying. We only had one encounter
with a friendly staff member. Everyone seems to hate their job and resent you
for making them work. Peculiar.
Overall it was a nice enough hotel. Not the best, but better than the worst by
far.
Review of the Le Soliel Hotel in Vancouver
Nov 18, 2010
Room was cozy and well decorated. Food available in room for purchase (though
expensive by my budget). Very very comfortable.
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