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Hotel Reviews Best Western Downtown Vancouver
| Vancouver > Best Western Downtown Vancouver |
Guest Reviews of the Best Western Downtown Vancouver |
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July 5, 2011 Located in down town and walking distance to the Sky train station. This is the reason why I booked this hotel. I arrived at the hotel around 3 O'clock in the afternoon of Wednesday but to my surprise I faced many drunkers on the street near by the Hotel. I just did not feel ease fot it. Breakfast is only supplied from 7 O'clock even on week day. I missed it to catch my 9 am flight. Why not from 6:30 like many other hotels? Guest Reviews of the Best Western Plus Downtown Vancouver June 26, 2011 We stayed at this hotel twice in June 2011, once for a stopover, once for a few days. Its price and location make it a good pick as long as you are aware of a few glitches. They've got the hotel essentials down. The rooms are clean, reasonably large, the beds are good, there's free Wifi, a slightly noisy ac and the shower is nice and hot. The have a laundry room (2 washers, 2 driers), not the cleanest but still good to have. Also, the location means you can essentially walk anywhere in Downtown, and in 5 minutes you're at the waterfront to catch the aquabus over to Granville Island. Plus, between 7 am and pm, they have a shuttle bus that drops you off at a downtown location of your choice. If you manage to book it, which hints at the main issue: The service is rather hit- and-miss. Everyone is eager and friendly enough, there just doesn't seem to be any communication between the coworkers and there is a permanent rotation of staff - we hardly saw anyone twice, and the quality of information and reliability of arrangements reminded us of staying at the kind of hostel where staff are a mix of a few regulars and a few versoins of "that dude who just arrived from New Zealand". Here's an example: The night before we left we arranged with front desk to get a late checkout at 1 pm. When we woke up, we thought we'd better confirm - called the front desk, who didn't know, but said it was okay. Around 11, housekeeping called to inquire when we would be leaving (we told them about our 1 pm late checkout), and at 12.40, the front desk called again, asking when we were leaving as they had heard from housekeeping we'd be gone by noon. We mentioned this to yet another front-desk attendant when we checked out, saying we'd felt like they were hinting for us to get going. She very politely apologized, checked her computer and confirmed the late check-out had been noted there all the time. Bottom line: Go ahead and book, it's still good value for money. Just better double check on any arrangements you make through staff, or you may find yourself coming downstairs to go somewhere in the shuttle you booked and find it has left early and without you. Guest Reviews of the Best Western Plus Downtown Vancouver June 23, 2011 This hotel has nice rooms, a great gym, a whirlpool tub, saunas and, best of all, a free shuttle to downtown every half hour. We used the shuttle to visit Chinatown and even to lug our bags to the cruise ship dock, saving a ton on taxis. It's on a creepy block but it's very close to several great neighborhoods, pluses buses and trains. Guest Reviews of the Best Western Plus Downtown Vancouver June 22, 2011 We stayed at this hotel for two nights before our cruise to Alaska. There were four of us in our travelling party. Me, my mother and my two teenage boys. This is a lovely hotel with one small problem. Location! Unfortunately for the hotel the area around it has deteriorated. The neighborhood sucks! We choose this hotel due to it's proximity to Canada Place and because they have a free shuttle to Canada Place. There were a lot of good things about this hotel so let me get to them. We had a large, clean room. A large TV, but the picture quality wasn' that great. The remote didn't work. It needed new batteries. This was quickly resolved with a quick trip down to the front desk. There was a fridge, microwave and coffe maker in the room. The beds were comfortable. The shower was nice, and the water got warm quickly. The water pressure was just so-so. The shampoo that the hotel provides sucked. It just doesn't lather up. Be sure to bring your own. (There is a 7-11 across the street, we had to buy some). The front desk help were very friendly and helpful. They gladly changed our US $$ to Canadian $$. In fact all of thier staff were friendly and helpful. Did I mention the location sucks!! There are lots of homeless people and street types just out the front door of the hotel. I will say this, the hotel has lots of security measures in place and I never felt unsafe while inside the hotel. You need your room key to get the underground gated parking lot. Just be sure to wait for the gate to close. You need your room key to use the elevator and to get in the hotel from the street. Oh and parking is $15.00 a day. Our first day we thought we'd go out for a walk and look for someplace to eat. We didn't get far before my two teenage boys and mother were creeped out by all the panhandlers and homeless people on the street and they were asking to go back to the hotel. We did see a Subway but none of us felt comfortable to stop and eat there. We ended up ordering pizza. The next morning we discovered the White Spot restaurant connected to the hotel (duh!). We had breakfast and dinner here. Good food, but a little on the expensive side. If you decide to drive downtown to look for food, beware...Street parking is all but non-existent and when/if you do find a spot the parking meter rates are insane. It's a shame the area around the hotel is so bad. This is a lovely hotel but I'm not sure I'd stay here again. |
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