Reviews Best Western Sands Hotel Vancouver

Guest Reviews of the Best Western Sands Hotel Vancouver

Guest Reviews of the Best Western Sands Hotel Vancouver
Nov 4, 2009
I have been staying at this hotel for almost 3 years, and I am very impressed with the quality of service provided by the front desk staff.
Jeff is very knowledgeable about city information, when I asked him for directions/bus info, he had the answers to everything without searching for it.
Eddy, has always been very friendly and helpful.
and other staff at the desk too, they always go extra and extra miles to make my stay very enjoyable.
Also the location is perfect, 30 seconds to the beach, around the hotel there are so many restaurants to choose from, so many stores for sweets, and 5 min away from Robson St too. My review might sound too perfect, but really, I never had a single complaint about this hotel... oh, not all the rooms have fridge, but that's about it. and again, the best thing about this hotel is wonderful staff. I would definitely recommend this hotel to all my friends and family, which most of them always stay there anyway.

Guest Reviews of the Best Western Sands Hotel Vancouver
Nov 1, 2009
Good location. Near Sunset Beach, Stanley Park and good restaurants. Friendly staff. Ask a question or directions and they had the answer. We had a room in the back (not street side). It was very quiet. If you have a car, there is an extra $10 a day parking fee. I selected Best Western Sands primarily because I had gift cards that I got when I redeemed air miles. BW was in my price range and the location was by English Bay, one of my favorite places. I wanted a room that was clean, had free wireless internet, a hair dryer and reasonable paid parking. I got all that I wanted and then some. The room was nice, a bit dated but very clean. The wireless internet was super quick and I had a hair dryer. As well, the room came equipped with an ironing board and iron, an umbrella, and a coffee maker. The coffee was from Blenz and was delicious. I was also lucky enough to have a mountain view and woke up to a beautiful sight every day. The area of the hotel is fantastic, I used the bus daily and Stanley Park/English Bay were right across the street. There were some really good restaurants in the area as well, so I had everything at my fingertips. Parking was $9.99 a night which was really reasonable. I will definitely stay there again on my next trip.

Guest Reviews of the Best Western Sands Hotel Vancouver
Oct 11, 2009
The hotel is situated on a busy street with bus stops right outside. We asked to be moved to the rear of the hotel because of the noise from the street. The area near the hotel is a very lively area with many places to eat. The hotel has a very lively bar and a reasonable restaurant for a good basic menu. Access to and from Downtown Vancouver could not be simpler as both buses that stop outside the hotel go there!

Guest Reviews of the Best Western Sands Hotel Vancouver
Sept 18, 2009
We found the hotel to be in need of modernizing, especially the bathroom, which was quite antiquated. The bedroom was average with regards to cleanliness, and a pair of dirty socks were found just under the corner of bed. Having said that the bed was very comfortable. The bar in hotel was good and staff were very efficient, both bar staff and breakfast staff

Guest Reviews of the Best Western Sands Hotel Vancouver
Sep 3, 2009
The location is great. Right at English Bay. Lots of shops, amenities, transit. Quick walk to Stanley Park.

Staff were fine. I appreciated the management's attention to security when we were there as 300,000 people were descending on English Bay for the annual fireworks festival and the hotel had on extra staff to cope with ensuring only hotel guests were accessing the building, particularly the upper floors.

The one bedroom suite with kitchenette worked well for us, but felt like a throwback to the 1970s in overall decor. The kitchenette had adequate dish-, glass-, and silverware for 4 people and basic pots, pans, and cooking ware. There was a toaster, microwave, coffeemaker in addition to sink, stove and fridge.

It was clean.

Guest Reviews of the Best Western Sands Hotel Vancouver
Aug 31, 2009
well were do i start, good location 200 meters from the beach, but in the centre of everything which is great IF the hotel had double glazing, which it does'nt, there is a bar on the ground floor which stays open until one, and then everyone has to get home,!!!! the buses run until 11,which is great if you are on them and they are electric which you would think no noise BUT air brakes and lift on them makes each one noisy and you could have up to 6 out side. THE HOTEL ,clean and tidy but in need of a up date, bath room old colors and very tired, air conditioning works but noisy, had a word with the staff on leaving about these items and told would bring it up at the next management meeting, good views from the window at the front we were on the 2nd for our 1st 2 day stay then on the 4th on our 5 day stay so we do know a little about this hotel, check it out before you book and make sure its the one for you, but does the location cancel out all the other problems only you can decide. staff okay very helpful when we had problems to sort out...lots to do in Vancouver its a good walk to the city centre but the bus will take you there and it does as i say stop right outside the hotel ..have fun.............


Guest Reviews of the Best Western Sands Hotel Vancouver
Aug 28, 2009
We could not have picked a better location for our stay; the staff was outstandingly helpful and friendly. It's a hopping neighborhood with more restaurants than you can shake a stick at, and two-block access to the beach, Stanley Park, bay trails and more.

Several aspects of the rooms are decrepit -- substandard AC, obvious gaps at tops of doors, little to no soundproofing -- but very clean and nice clean/modern touches in the bathroom, carpet, furnishings. When making reservations, ask to be AWAY from the 70-year-old ice machines. We were able to move to a quieter room -- not that it was quiet, but it was quieter and sleepable.

Guest Reviews of the Best Western Sands Hotel Vancouver
Aug 8, 2009
Vancouver was the last stop for two nights on our fly drive through the Rockies before we went to Vancouver Island for a few days.
The hotel reception was not very welcoming although the gentleman dealing with us did lighten up after a while and ended up being very helpful and friendly. Our rooms were very dismal. Other reviewers on this site speak very highly of the hotel and its accommodation - we must just have been unlucky. I suspect that as Gay Pride was taking place a couple of days after we left and there was also an international firework competition taking place, the hotel was fully booked and we and our friends were accommodated in rooms that were overdue for refurb and which with ordinary levels of occupation may not have been used.

The bedding and towels were clean and in good condition. There was air conditioning installed in one of the windows but it was noisy and rattled the other windows.  The bathroom was acceptable. Reception was inconsistent, some staff were very helpful others not.  Breakfast was included but what you had was not negotiable. Scrambled eggs, bacon, hash browns and toast with Tea or Coffee - take it or leave it.

We decided to wander down to walk as the sun set. It was very busy and many people around. It was much more pleasant during the day. Once we explored Vancouver we were more happy. Recommend Capilano Bridge for a couple of hours. Quite expensive but well presented with good facilities and pleasant walks and raised boardwalks. Good attempts at providing educational/informative guidance to children. We also enjoyed the habour boat tour with dinner. Although reception tried to put us off this as well as we could eat in a top class restaurant for the price, the tour itself takes you to areas you would not see on a tour bus and there an informative commentary for part of the tour and a sing duo during dinner. Stanley Park too is great and we toured it by Tram.

Guest Reviews of the Best Western Sands Hotel Vancouver
Aug 6, 2009
Clean, a little cramped, quiet on top floor, no view, good linen. Lots of places for breakfast within a half block. Parking lot a little tight but it worked fine.

Guest Reviews of the Best Western Sands Hotel Vancouver
Jul 26, 2009
Stayed here for 2 nights prior to our Alaskan Cruise then another 2 nights after our cruise.

Hotel is in a superb location with only a few minutes walk to English Bay and a bit further to Stanley Park. We walked everywhere from the hotel, over to Gas Town (bus back), down to the harbour, over to Granville Island (via boat ride) and over to the ferry to cross over for a bus to Grouse Mountain. Superb location.

Rooms are nice with super comfortable bed and pillows. Bathroom is a bit small, but you don't sleep in a bathroom!

We stayed on the 5th floor at the back of the hotel the first 2 nights and then on the 5th floor but at the front the last 2 nights. Suggest you ask for a room at the back of the hotel as it can be a bit noisy in the front.

Staff are very friendly and very helpful and had time to help us with maps and places to visit etc.

We ate on the last night at the hotel and food was very good and would recommend it.

All in all a nice hotel, great location, nice rooms, nice staff, good food and good value.

 

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