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Reviews of the Fairmont Hotel Vancouver
Vancouver > Fairmont Hotel Vancouver |
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| The Fairmont Hotel Vancouver reviews are the subjective opinion of a Guest and not of Allure Hotels any concerns or request can be made at time of booking either on-line or on the phone. |
Guest Reviews of the Fairmont Hotel Vancouver |
| May 10, 2010 I thoroughly enjoyed my stay at Hotel Vancouver. If you love the charm and character of historic hotels you’ll enjoy this property. I was treated to a Fairmont Gold room (room 956). My room was very comfortable and the Gold Lounge was very nice. I especially enjoyed the seafood appetizers in the lounge…much better food than typical hotel lounges. Other positives: Griffins buffet, and especially the dessert buffet, is excellent (Hana and Marilou were both great servers); the gym is very nice; the location is perfect; the mascot dogs at the hotel are such a treat; and lastly with my Fairmont President’s Club status I thoroughly enjoy the complimentary Adidas workout gear. All in all, a great stay at a great hotel in a great city! Guest Reviews of the Fairmont Hotel Vancouver May 9, 2010 This Hotel was sensational. The location, the beautiful old building in good order, but most importantly the amazing service from the staff. We stayed on the Fairmont Gold level...the staff were just wonderful....they made a business trip enjoyable. Nothing was too much trouble. They did everything they could to make the stay a good one. The services on level 9 were fantastic. The complimentary drinks, snacks etc....were of the highest quality.....but back to the staff. I needed assistance with the computer - they helped out....when I booked a wake up call, they sent me a complimentary cappuccino....because they were aware that I drank them......outstanding......I can't wait to return for a holiday and bring my family. May 8, 2010 I have stayed in this hotel numerous time but have found that their rooms and service have gone downhill. here's why: -before arriving, i especially asked for an early check in. my room was not ready when i arrived -when i got my room, there was a half empty bottle of water by the window, behind the blinds -the toilet was not flushed -i found quite a few hairs on the floor of the bathroom -the ethernet jet on the desk was not working. i have to connect the cable directly from my computer to the jet on the wall -i used their free shoe shine service available to their president club guests. my shoes were not returned as promised before 7 a.m. the next day. i have to call and have them rushed my shoes to me as i had an early meeting that day -they ran out of shower gel in the gym both times i was there (on different times on different days). it seems that no one was there maintaining the gym -they moved their business centre to the basement and they now charge for internet use and printing (they were both free before) the location of the hotel is great - in the heart of downtown, close to robson street, and many stores and restaurants within walking distance. but then you have the Four Seasons and the Metropolitan Hotel Vancouver just across the street. I have stayed in both before and they have much better service (especially the Four Seasons) and are both cheaper. the only positive thing i found is that they have renovated the gym and have all new technogym equipments (see photos). even so, their gym is still smaller and not as well equipped as the Four Seasons and the Metropolitan Hotel Vancouver Restaurant recommendation: if you like Japanese food, try Zest Japanese Cuisine - 2775 W. 16th Ave., Kitsilano, --------- Guest Reviews of the Fairmont Hotel Vancouver May 6, 2010 My wife and I stayed two nights at the Fairmont Hotel Vancouver in a club level room and it was an amazing end to an amazing vacation. This hotel is fantastic and, like all of Vancouver, very pet friendly. If you're missing your pet, Mavis, the hotel dog, is available for walks. The staff is absolutely top notch. My wife and I had a late flight out and the staff stored our luggage all day and then provided us with a room to shower and change before we left for the airport. I can't even begin to explain how gorgeous the building was other than to say that I would encourage people to take the historic tour of the hotel and the surrounding area. Guest Reviews of the Fairmont Hotel Vancouver Apr 22, 2010 This is a nice hotel, I will rate them probably 3 1/2 stars, it could go to a 4 stars, but this hotel really need to do some renovation or some serious update 1. Hotel location - Great location, heart of downtown, they're restaurant every where surrounding this hotel 2. Room - The room is very good size, even just a standard room, very clean and roomy, but old, need to update 3. Restaurant - This hotel serve very good breakfast buffet, and if you're up early and don't want to go out, stay in and have their buffet breakfast 4. Staff - All their staff are very friendly and helpful, and often they called me by my last name, and you know that is a big plus, showing me they care One downside about this hotel is their carpet, I believe is really old and really need to change it, when I stay in this hotel, I woke up every morning with red eyes, I believe I'm ellagic to the carpet because is so much dust inside, other then that, this is a really nice hotel If you're looking for luxury hotel, this is not for you If you're looking for a good night sleep, shower and enjoying your trip and stay, I will go for this for sure. Guest Reviews of the Fairmont Hotel Vancouver Apr 21, 2010 Just returned from three nights at the Fairmont Vancouver. Good points: great location, lovely old building and rooms, and, most of all, concierge service that was unbelievably helpful and pleasant (along with their doggy pals). Not great: no Wifi!!! And, of course, expensive if you eat/order anything. Place feels kind of like Grand Hotel: loads of tourists moving in and out, grand chandeliers, fancy shops, lots of stories, well-mannered staff. My mate and I laughed because we stayed at an inexpensive airport hotel the day we left the Fairmont: two giant beds, free breakfast, Wifi, free water, quiet. The question is: why does one travel? Answer: not just to make life easy. So Fairmont, I give thee four stars.... Guest Reviews of the Fairmont Hotel Vancouver Apr 19, 2010 My hotel experience started with the front desk trying to upgrade me with $100 extra per night. There was no greeting, no smiling at all. I was shocked to see that as I always see friendly smiles from front desk at any other Fairmont hotels. When I went to the room, I found mould in the bathroom on the tiles and walls just like other guest found. The tiny window was covered with bird droppings. Toilet makes loud noise when you flush. It was very depressing to be in the room. I prefer sleeping on a hard bed, and the hotel bed was way too soft for me. Upon check out, I asked to add my "Fairmont club membership number" on my reservation to the front desk manager (she was happened to be there), and this never got done so I had to call the customer care center to request. Again, there was no greeting. The one thing I enjoyed during my stay here was to play with hotel dogs. They were not active dogs, but at least they acknowledged me with big smile. They were very cute. I would never stay this hotel ever again. If I am paying similar rate, I would rather stay at the Fairmont Waterfront or the Fairmont Vancouver Airport. Both properties are GREAT!! |
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