May 11, 2010
I did not comment above on value, nor service because we never used
housekeeping. and we cashed in priority club points, so I don't know
about the value.
however we were pleased because they upgraded us to the executive suite.
and platinum status also saved us some money at the restaurant
downstairs, and offered us free parking!
The room was spacious and offered amenities. I'm not sure- maybe we were
supposed to ask for the key to the minibar?? we didn't get one. I busted
the tab to open it, but then a key was needed. we really didn't want to
go through the trouble of asking for one downstairs, as we just were
contemplating having a snack.
they offered many choices of pillow, but we didn't try many out.
unfortunately my husband took off the signs that told us which were
firm/soft.... so it was "anyone's guess". the bed was decently
comfortable, but we probably should have worked on the pillows. not the
best sleep ever.
(some mornings we woke up achy).
i think this would have been a great hotel, if we had utilized some of
the services offered. but we were happy with it. the location was
perfect.
and we would definitely come back!
Guest Review of the Holiday Inn Vancouver Downtown
April 12, 2010
I agree with the previous comments in the reviews about wearing ear
plugs. At 8:00 a.m. we could hear the entire conversation that our
neighbor was having over the phone. At night, this same neighbor was
singing by himself, which was crystal clear in our room. We haven't
experienced such thin walls from a hotel in the $120/ night price
category and would expect this from a cheesy motel for $50.
Our major complaint was when a family jumped in the pool wearing shorts,
t-shirts, underwear, along with a baby in a diaper. My husband and I
were looking forward to an evening swim when this sight appeared before
our eyes we changed our mind. When speaking to the hotel staff about
this situation it was stated that, "who are we to say that they can't
wear their clothes in the pool?" and I was questioned as to whether or
not I really saw a diaper and not a pull up. Needless to say, I felt
that my issue was unheard and she also said that, "they do not supervise
the pool area and someone would go down to take a look at the diaper
issue". Well, if you don't supervise the pool area, who does?
Over and over it was stated in the hotel guide and all over holiday inn
material that if for some reason you were not satisfied with your stay
they would make it better. I was sorry I complained because this hotel
employee treated me rudely and did not see this problem as an issue.
I'm sorry, but I am not swimming with others who are in their sweaty
clothes, most likely stained old underwear, and a diaper with who knows
what in it. If you are going to stay here, as stated, this hotel does
not supervise the pool area so feel free to do what you want in this
area. Hop in fully clothed, bring your glass bottles down, and hey don't
bother getting out of the pool to go the bathroom. My advice - For $120
a night try a different hotel.
Guest Review of the Holiday Inn Vancouver Downtown
Mar 19, 2010
I stayed at this hotel for a month while working on the Olympics. It
never felt like home, but nor was I desperate to get out of the place.
The good: the food in the restaurant is OK, not huge portions but OK.
There's a small gift shop and a friendly bar. The hotel's location is
good, just out of the main drag and up a couple of blocks from the
bustling Yaletown. The bed was comfy.
The average: no minibar in many rooms, ageing decor, strange layout.
Friends reported that the "suites" were "studios", with the advantage of
a kitchenette but a bed that folded out from the wall and took all the
remaining space.
The bad: the hotel doesn't cope with too many guests - often barely any
hot water at night, restaurant struggled when only 4 tables were full,
free wifi is slow when there are too many users and there's no faster,
more reliable, paid option in the room. Indeed the wi-fi failed a number
of times in one week during my stay but all the desk staff want to do is
put you through to off-site tech support (thanks, but it's not my
problem, it's yours!). Had to get the manager to sort it out instead.
Don't even think of using Skype either. On check-in my phone didn't
work, a light globe had blown and I had a faulty desk chair - all of
which were rectified that day.
Guest Review of the Holiday Inn Vancouver Downtown
Feb 16, 2010
As I was traveling solo - for a change - I decided to take a chance on a
3 star rated hotel, as it offered a location that suited my needs. I had
a 2 night stay (Monday & Tuesday). This is not a newer hotel, but it has
been fairly well maintained. The Holiday Inn Downtown Vancouver lobby is
nice and has a restaurant/bar attached. Only 7 floors.
Pros: Downtown - close to everything
Excellent service from staff (really!)
Good food
Clean
Great bed
Less expensive rates
Lots of hot water
Nice swimming pool (but small)
Decent workout equipment and sauna
Covered smokers patio area (2nd floor)
Cons: Below average soundproofing (traffic noise)
Small rooms
Really small bathroom
Dated furnishings (chairs, lamps, etc.)
Poor TV signal/old TV
No hot tub
Small, slow elevators
Poor business center
Guest Review of the Holiday Inn Vancouver Downtown
Jan 30, 2010
In truth, I had a nice stay. Had my wife been with me, she'd have been
upset at the bathroom size and audible street noise. Earplugs are
recommended.
The room, while small, was neat, clean and well- attended. The area,
while conveniently located, is a little run-down. I went out evenings -
walking - without any problem whatsoever.
As I have enrolled in several hotel chain "club" plans, including the
Holiday Inn's, I was able to take advantage of a free available room
upgrade. Since these plans are - usually - free, it makes good sense,
especially in combination with discounted online rates.
Based on the service, price and bed, I would recommend the Holiday Inn
Downtown Vancouver hotel for budget travellers with some tolerance for
minor imperfections.
Guest Review of the Holiday Inn Vancouver Downtown
Jan 11, 2010
People who really make you feel at home. Most hotels try, but this one actually
does. From the front desk (Maggie, Wei, Diana and more) to the restaurant
(Jesse, Roy, Candy and more) it feels like a second home. The hotel is in a
great location for all downtown activities. Forget the car and walk to your
destination. Reasonably priced and deliver each and every time.. |
