Reviews Listel Hotel Vancouver
Vancouver > Listel Hotel Vancouver |
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Guest Reviews of the Listel Hotel Vancouver |
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July 6, 2011 my wife and i stayed at the hotel for three nights, the hotel staff were very helpful, the hotel is well located making it easy to get around Vancouver. the only downside was the restaurant. we had breakfast there three times, the first two mornings the staff were miserable, no smiles , no good days, and service was poor. we had a better waiter on the last day. we ate their one evening, the food was good but again the attitude of the staff was poor. the restaurant lacks a buzz, the restaurant management were disconnected which was shame as for that reason i would not go out of my way to stay there again. Guest Reviews of the Listel Hotel Vancouver July 5, 2011 We stayed here for the July 4th long weekend. The location is Fantastic; lots of restaurants, gelato places all around, and shopping is just one block away. You could even do a 15 min walk from here to Stanley Park. It has valet parking for $26 a day with unlimited in and outs. The hotel staff is extremely courteous and even gave suggestions for what to do in the area. The rooms themselves were decent, clean, nothing fancy though. For this price point and location, it was great and we will certainly visit again. Guest Reviews of the Listel Hotel Vancouver June 28, 2011 From the Jetsetters website I bought a 3 night stay at the Listel Hotel. The price of the room was a great deal especially for Vancouver. I now wish that I had paid more somewhere else. When I filled out the hotel profile I requested several things, quiet room away from the elevator and ice machine. I also requested a higher floor due to noise . When I checked in I noticed that I was on the second floor. When I inquired about the floor number I was told numerous times by the receptionist that I had a "standard" room. Which at the time I didn't know what she exactly meant until I went into the room. When I got off the elevator I noticed the room was right next door to the elevator. I also could hear the live music from the bar downstairs. I immediately called and was told that they would move me. The bellman came up and showed me the next room. This room (225) was right next to the ice machine. At this point I am feeling like the notes in the reservation were not read. It's also 11:00pm and I am too tired to move again. I woke up at 4:30am sweating and I turned on the air, due to the room being hot. At 7:30 I am woken up to someone leaving their room. I found out two things, all doors on this floor slam shut (meaning that they are not quiet when they close); I also found out that my room was above the kitchen and laundry room. In the morning I asked if they could move me due to the noise (downstairs bar and ice machine) and heat of the room. When I got back to the hotel at 5:00pm I was given a key to room 229. Now I am two doors away from the ice machine. The room was dirty; hair was on the toilet, bathroom floor, bathroom wall and on the tile in the tub. Also the bathroom trashcan had trash in it and there was spilled liquid make-up on one side table. Luckily I travel with Clorox wipes and cleaned it up myself. But as a paying customer I shouldn't have to clean the room myself. You would have thought they would have moved me to another floor but since I had a "standard" room I was stuck on the second floor. Again I woke up this time around 3:30 and the room was hot again. I tried turning on the air but it was blowing warm air instead of cold. I tried changing the thermostat and the air still stayed warm. The next morning I asked if they could check the air conditioner. When I got back to the room the air conditioner was finally working. The four positives of this hotel, centrally located, free use of lobby computer, free usage of the phone and the restaurant is amazing. What I learned from my stay in a "standard" room; you will not get a mini bar like their other rooms have. You will not get daily bottled water like the other rooms get and you will be on the second (loud) floor. You will get a room that is a little worn (all the rooms that I was in had these little mini holes in the walls). As I stated to Jetsetters who forward my review to Listel Management, is that people who get "standard" rooms also like mini bars and would pay to use them. Offer free water to "standard" room customers as well. Also offer a higher floor to customers when the hotel isn't full. These little things would have made me a repeat customer and I would have referred my friends to your hotel. |
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Listel Hotel Vancouver
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