May 16, 2010
We stayed for 7 nights, 7th floor, excellent facilities, room serviced
daily to high standard, excellent location for this 'walking city'.
Pool, sauna, jacuzzi all functioned and were very clean, not a complaint
or criticism worth talking about, the coffee machine failed on one
occasion, it was immediately replaced together with extra supplies of
the very tasty beverage.
Guest Reviews of the Rosedale on Robson in Vancouver
May 9, 2010
We just had a short stay over in Vancouver, and wanted to see the
sites..so Rosedale fit that description....we weren't looking for luxury
or service...
Small rooms, clean and neat..that's all you can say...easy walk to
Yaletown, catch the ferries to Granville...or do the sites...
Guest Reviews of the Rosedale on Robson in Vancouver
May 4, 2010
I'm not really fussy about hotels and have stayed in several which have
not had great reviews and been ok with them but this one was so bad I
had to write something.
I stayed here with friends for the BMO marathon. One of our group had
stayed before and warned against it but we had friends in another suite
so we stayed here to be with them.
We paid for a room with breakfast but discovered breakfast started too
late for us. When we politely pointed this out and asked if there was
anything they could do for us instead, we were met with blank stares and
a shrug of the shoulders.
We called up to our friend's suite 8 floors directly above us and
received a $1.25 + tax charge because their suite was a timeshare and
was not part of the hotel. We had no warning of this when we went
through the operator however and the staff would not remove the charge
even as a gesture of good will.
Our room was dark and was not helped out by the dark and dated
furniture. There was visible dust everywhere. The bathroom even had hair
in the corners and stains on the walls near the toilet - yuck!
There were 3 of us in our room, for which we were charged an extra $25
but we had only enough towels and cups for 2. I even had to call down
for a blanket for the sofa bed because we only had one, which was almost
as thin as a sheet.
The sofa bed itself was so old and worn that I could feel the frame
through the thin mattress. I'm under 130 lbs so it couldn't be my
weight.
When we left, one of the elevators was out of service and we ended up
walking down five floors with our luggage. Our night here was over $300.
If you're going to spend that much to stay in Vancouver, don't spend it
here!
Guest Reviews of the Rosedale on Robson in Vancouver
Apr 25, 2010
I am not a picky person, I very rarely complain, but I feel that I was
completely shafted by this hotel! I have stayed at many hotels with a
so/so rating, and some with amazing ratings. This one, for over
$200/night I was shocked!!! On the hotels actual website, they show
pictures of fancy bedding, nice floors, comfortable beds etc, but what I
got was completely the opposite. It was old furniture, old beds, hard as
rock mattresses, terrible lighting. So, I called and asked if we could
move to a different room. The person I spoke to was extremely rude
saying there was nothing he could do for me and the rooms that are
advertised on their website are on floors 20 and up! I was shocked that
he wouldn't even take the time and say, "Let me see what I can do and
I'll call you back..." It was an absolute "NO, Nothing I can do about
it" attitude which blew me away. I will be taking my $200/night and
spending it at the Sheraton Wall Centre where we are treated with
respect! Oh...and they charge you for internet!!!
Guest Reviews of the Rosedale on Robson in Vancouver
April 14, 2010
Choose this hotel because of its location, hockey ticket packages and a
recommendation from family. Staff was friendly and the Rosedale has a
great central location. Would stay again in a heart beat! One thing
about ordering to your room though is make sure you read the fine print
- they add a 15% gratuity on to the price of the food so make sure you
don't tip unless you want them to have more then 15%.
Guest Reviews of the Rosedale on Robson in Vancouver
April 4, 2010
I recently stayed at the Rosedale for a week with my wife and 2 kids,
and we had a great time. Although the room was on the small side, it was
well laid out and everything had it's place. We had a 1-bedroom suite,
which was convenient for serving breakfast, and light refreshments at
night. Great location, with easy access to shopping, restaurants, and
within walking distance to great attractions. Definitely recommend it to
all.
Guest Reviews of the Rosedale on Robson in Vancouver
Mar 16, 2010
We stayed for 5 nights at the Rosedale on Robson Hotel and found it
clean and comfortable and the staff were very friendly and helpful to us
regarding tours, etc. and getting around the city. We had lovely views
of the city and were near lots of attractions and transport.
Guest Reviews of the Rosedale on Robson in Vancouver
Mar 3, 2010
The wifi only really worked in reception, and in corridors near the
lifts, and because the hotel have an external contractor to provide it,
they weren't very helpful when i complained, on numerous occasions. The
hotel room overlooked the street, and the double glazing didn't work, so
i ended up sleeping on the sofa as this was in the other room; Again, as
they were full they didn't really care, even admitting that all the
rooms are noisy anyway. Its a cheap, budget hotel, not geared up for
businesses.
Guest Reviews of the Rosedale on Robson in Vancouver
Feb 18, 2010
We stayed at the hotel on two separate occasions during our holiday and
both times the staff were very helpful and friendly. The rooms are clean
and tidy and it was good to have the kitchen as we had breakfast in our
room before heading out for the day. It was also really handy to have
laundry facilities available.
Guest Reviews of the Rosedale on Robson in Vancouver
Jan 8, 2010
Great hotel. Very good location, friendly staff, good restaurant. We had a one
bedroom suite that had all one could want. Freshly decorated and new carpets.
This hotel is great value for its location. Would go there again in a heartbeat!
Guest Reviews of the Rosedale on Robson in Vancouver
Dec 18, 2009
Stayed her with my wife and another couple. We wanted to be close to
restaurants, pubs, and music, and we the Rosedale was a good choice. Good value
for the money with clean, quite nice suites. Easy walking distance to Granville
Market, Yaletown, and lots of shops and places to eat. Hot tub was a little
cool, but all in all a good choice. Would definitely go back! |