Reviews Sheraton Vancouver Wall Centre

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Nov 9, 2009
Stayed here for the CST conference. Have stayed in a number of hotels in Vancouver and I think this is the nicest so far, although I haven't stayed at the Fairmont and they tend to be fantastic.

I stayed in the North Tower, on the 20th floor with views of the mountains and the sea. The room was not huge but well laid out, and the bed extremely comfortable. A safe is an extra I appreciated, and the fast internet (the basic package at $10:95 for 24 hours) was good for work. Only problem was the lack of a proper chair at the desk, only a chair with 4 legs, and rather uncomfortable.

The conference food was above average (it also wasn't chicken everyday). I had breakfast in the restaurant on the Sunday, and the continental brunch was good, though not cheap.

There is an off license (liquor store) in the other tower, and prices seem reasonable. I went to the small supermarket opposite and got some real milk for my coffee, and it was nice to have a small fridge to put it in.

I swam every morning, the pool is OK for lengths, and there is a sauna and a good sized gym which appeared well equipped; all seemed well used by members as well as guests.

The staff I encountered seemed polite and helpful. There were plenty of lifts so you never had to wait too long. The new train from the airport ($3.75 weekdays and $2.50 at weekends) is fantastic. The hotel is 5 minutes walk from the nearest station, past Gucci, Louis Vuitton, Feregamo, very dangerous location I would say, too many temptations!!

There was a range of conference rooms, rather dated decor, and sound engineers were rather absent to resolve issues, but perfectly adequate for our conference.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Nov 1, 2009
I stayed at this hotel twice in one week with my girlfriend. The location is excellent. The room had a sink, fridge and microwave and cook top. So if need to do some quick fixing for food, it is quite nice. That said, the bathrooms smelled bad. In one room, I felt like I was in a public bathroom. They need to fix this problem


Guest Review of the Sheraton Vancouver Wall Centre Hotel
Oct 19, 2009
wow! I can't believe some of these reviews! I was at the hotel for We day, and it was amazing! We got to the hotel about 4 hours earlier than we were supposed to get there, and when we checked it our room (no big surprise) wasn't ready yet! The kind man at the front desk told that he would get the cleaners to clean the room asap, to leave our baggage in this storage closet and come back in about an hour. When we got back, the room was ready! We stayed in a Junior Suite, and I have to say I was very impressed. Two HUGE beds in different rooms, and on-suite bathroom with bath/shower, minibar, complementary water bottles, and on the second floor of the north tower, there is free wifi internet and about 6 computers you can use for 2 hours per day without paying the extra cost of wifi for the room. I have no complaints at all about this hotel! It was really really great! Thanks so much Sheraton Vancity!

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Oct 10, 2009
We had just traveled across Canada by train so the large, luxurious rooms with wonderful views were just perfect. The concierge in the main building was excellent, and led us to great local restaurants. The fountain in the central courtyard was a great play spot for my grandchild.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Oct 10, 2009
Contemporary design, floor to ceiling windows. Nothing was unpleasant. Great experience all around. We loved our floor to ceiling windowed room in the North Tower. From the valet parking to check in to all dining experiences, this hotel more than exceeded our expectations. The attention, courtesy, and friendliness of the staff made it a stay worth remembering and recommending.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Sept 24, 2009
Great downtown location. Great view from 17th floor. High parking fee, charge for internet connection. Ultra modern, window wall in room. Terrific city views. Convenient downtown location. Very clean room. Comfortable bed. Small but efficient bathroom. Friendly and helpful staff. Be aware of high daily parking fee and charge for internet connection.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Sept 21, 2009
My wife and I were very pleased with the Hotel, it's location and all it's amenities. We were very impressed with the Sheraton Wall Hotel. The room was large and very comfortable. The view of the city from the upper floors were great. Hotel personnel were all very helpful. As a frequent travelers we highly recommend what we consider to be a great 5* Hotel in a 5* city. We look forward to our next stay at the Sheraton Wall.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Sep 8, 2009
We spent three nights at this hotel for tourism. Very good location: it is in the middle of downtown, the busy or touristy areas are a few minutes walk away. The hotel is made of 3 towers, we stayed in the north tower , which is pretty cool, tall high rise , all-window wall , good clear view of the city around us. We had 2 queen beds + 1 crib, the room was fairly large and the beds were very comfortable. Great service from the staff: smiley and diligent. We will return there.


Guest Review of the Sheraton Vancouver Wall Centre Hotel
Sep 5, 2009
I've arrived to the hotel quite early, at 11am,and even though check-in time is from 3pm,the lovely lady at the reception put me in the room immediately.
I was staying in the North Tower in a king room on the 8th floor. The room was clean and I loved the layout. I've been staying in quite a few hotels worldwide, but never ever slept in such a comfortable bed before. I wish I could've taken it home !
Everything worked perfectly, and the cleaning lady kept my room spotless throughout my whole stay.
Oh and the Starbucks coffee filter that came with the coffee machine was brilliant.
I didn't experience anything negative during my stay.
Thank you, Sheraton !


Guest Review of the Sheraton Vancouver Wall Centre Hotel
Sep 2, 2009
We stayed here to go to a concert at the Commodore Ballroom. It was conveniently within walking distance of the venue, and of Robson for fun crepe breakfasts. The hotel was clean, service was great, room was large. The bed was on the firmer side, but I'm used to latex foam so I'm picky. I think we were put on a floor that used to be smoking, so the smell would hit me whenever we walked in the room. But otherwise, it was a good value because we pre-booked on this website (pre-paid) and got a good deal.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Aug 10, 2009
Stayed here two nights. When we arrived the room was muggy and warm, and we realized that airco didn't function properly. After the technician did not seem to be able to fix it, we asked for a different room. We received an upgrade to a wonderful one bedroom suite on the 31st. Very good service,

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Aug 1, 2009
Overall we had a great experience at the Sheraton Wall Centre. We'll never forget it because we got engaged! The panoramic view from a free upgraded North tower king corner room provided the perfect atmosphere for a romantic proposal. The view is really what made the room - so be sure to book with the hotel to ensure a room on a higher floor. Also ask for a free Sheraton membership which is what ended up getting us an upgrade when a more basic room on a high floor wasn't available upon check-in.

The room was clean and very tastefully decorated with neat exposed floor to ceiling cement supports. In order to take full advantage of the windows, the bathroom is very tiny - we couldn't both be in there at the same time, but it did have a full size tub/shower.

If you're driving be prepared to pay for parking and there is no wireless internet access! If you want in room access you have to connect with a cable and pay. Note to Sheraton: Welcome to the 21st Century...even Holiday Inn offers free wireless!

Staff attitudes were very different depending on who we dealt with. Check-in staff were fantastic, but staff in the North Tower were not very friendly. We had the girl who worked at the bar take our picture after we had just gotten engaged and she hardly even offered us any friendly words which I found odd. The free spicy nut mix that come with the drinks are totally worth putting up with not-so-nice staff. Breakfast in the North Tower restaurant was fantastic and worth the price. From reading other reviews I'm glad we didn't go with the buffet.

Pool was lovely and quiet when we went. THANK YOU Sheraton for not allowing children under the age of 16 in the hot tubs. Every hotel needs this policy. Hot tubs are not meant for horsing around in.

Location of the hotel is very good - right in the heart of Vancouver downtown. We walked to and from Granville Island where I fully recommend the amazing Sandbar restaurant.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Jul 29, 2009
We stayed four nights in a large room on the 23rd floor of the South Tower. Of the three full days we spent in Vancouver, one was glorious tourist weather (we spent it wandering around Stanley Park) but the other two were mostly wet. Although museums and shopping kept us occupied and relatively dry we were still grateful for all the space and facilities inside the hotel, which we had great fun finding our way around.

In particular we enjoyed (1) the free PC internet access set out along the wide corridor connecting the two towers (Apart from a half hour time limit for any one session, we didn’t experience any constraints and seldom found all the terminals occupied by other guests.)
and (2) the bar in the North Tower, which served wine by the glass, had a relaxing atmosphere, comfortable seats, friendly staff and always provided a free bowl of nibbles.
We didn’t use the pool, which sounded noisy and crowded each time we walked past outside.

We had a reasonably quick and painless mid-afternoon check-in experience, courteous but impersonal.

Our room was roughly triangular in shape with reasonable décor, plenty of hanging space, hangers, drawers and desktop space. The best part was that the longest side of the triangle was a wall to ceiling window with a great view over the city and the sea.
The bathroom was very small but clean, well decorated and had reasonable flat surface space.

We avoided the hotel eateries after looking at the menu selections and prices. For breakfast we used the Starbucks outlet on the lower lobby level of the North Tower. For evening meals there are several good dining experiences to be had within ten minutes walk of the hotel.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
July 2, 2009
location is perfect. only 1.5 miles from china town, but the walk felt much shorter because there's so much to see on the way there. #22 bus right outside the hotel is extremely convenient, too, of course, if you don't feel like walking. Robson st. just a couple blocks away for fun shopping or people watching or a hotdog or "japadog" on the street corners. Stanley park also only @ a mile away and the stroll there thru cute neighborhoods or along beach drive is very nice. north tower built in '04 or '06 the front desk said and is supposed to have more modern rooms, but i wanted a room on a high floor to get a better view and ended up on the 29th floor of the south tower which was totally fine, too. front desk said south tower was actually refurbished in '07 so it's just as good. we had a city view which was really nice definitely, but am excited for our next trip back to ask for a water view for a change. i heard there was a fee for the gym, but there wasn't, and the gym was very nice. pool was always full of kids, so didn't use.

Guest Review of the Sheraton Vancouver Wall Centre Hotel
Jun 29, 2009
We stayed here after a fourteen day cruise . On the day of check out our friend who had been feeling ill, collapsed in the lobby. The staff was fantastic. Doorman and front desk both called 911, a banquet manager who was nearby ran to administer first aid. A concierge desk person got the wheel chair.. Our friend being taken to St. Paul's hospital, which is directly across the street and admitted. The front desk staff immediately arranged for a room for the wife, got her luggage back in the room and without hesitation offered a compassion rate...

Once my husband and myself got to the airport we realized in the excitement we had left a piece of luggage at the hotel. They immediately found it and had a taxi bring it to us..

Our friend who had to stay in Vancouver an extra week said the staff looked after her like family.

I say these experiences speak volumes about the quality of a hotel , more than views , and fancy amenities can ever do....

 

Sheraton Vancouver Wall Centre
1088 Burrard Street
Vancouver BC