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Sheraton Vancouver Wall Centre Hotel
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July 11, 2011
Great king size bed, nice view. Bathroom had a musty odour we noticed as soon as
we entered. Upon investigation, we noticed the sink drain was plugged and slow
to drain. Reminded me of the drain at home when too much hair gets caught.
Shower was fine, but good that we did not choose a bath because that drain was
plugged too. Noticed the toilet seat was exceedingly loose, so I just got down
on the floor and tightened up those bolts. Easy to fix. We flushed the toilet
and noticed the toilet "ran", so I just took the top off and we jiggled the
mechanism each time we flushed. My wife thought we should complain, but I really
hate making a fuss. After all, who hasn't encountered a few plumbing issues in
their time? Upon checkout, we filled in a comment card with our phone number for
them to contact us if they choose. I am sure they must have called by now, but
we've been out a lot and must have missed their call. I bet they are really busy
so I understand completely. Tourism is really strong everywhere right now.
Guest Review of the Sheraton Vancouver Wall Centre Hotel
July 11, 2011
The view and the location are great, and the bed itself was very comfortable.
The customer service was lacking. I reported an issue with our blinds
immediately, and it was never resolved. I was told they were unable to move us
to another room. Fortunately the blinds on the other side opened to allow to use
actually see the view. It was a very anonymous stay. The modern decor in the
rooms just looked cheap.
Guest Review of the Sheraton Vancouver Wall Centre Hotel
July 11, 2011
I just completed a seven day stay at this fantastic hotel. On all levels, my
experience was a very positive one. Some highlights: the beds were super comfy;
the location was ideal; the staff was informed, courteous, and helpful. I would
highly recommend the Sheraton Vancouver - Wall Center to business and pleasure
travelers alike.
Guest Review of the Sheraton Vancouver Wall Centre Hotel
July 10, 2011
I was attending a conference at this hotel, so stayed here as well. It was a
good stay. I stayed in the South Tower in a room facing Burrard Street. The
check in was very quick, maybe 3 minutes, the rooms are large by the usual
business hotel standards and have a great feel about them. There's a flat screen
TV and large business desk. An added bonus was a small refrigerator which I
rarely find in North American hotels, and there's lots of accessible power
points, so I wasn't crawling around the floor looking for a plug. It's a big
hotel, but it didn't feel like a big hotel to me, never felt crowded and never
had to wait too long for an elevator which often happens to other big hotels.
I don't usually sleep too well the first night after flying into an overseas
location, but this time, I had no trouble - the bed in the room is very, very
comfortable and there's a selection of pillows. I was impressed with the option
to decline the daily servicing of the room, in return for a $5 voucher to spend
on food and beverages at the hotel. There's also a recycling bin in the room.
But, on the flip side, the thing I didn't like was the use of disposal cups and
stirrers, and the lack of even a spoon in the room. This is cultural, I know,
but it's also an environmental issue - but I guess it's cheaper to provide throw
away cups than to wash them up? And providing a couple of real spoons couldn't
be too much to ask?
The hotel is in a good location, within a 10-20 minute walk of most tourist
activities and close to Davie Street which has lots of restaurants. Staff were
great, particularly the room service folks, and the staff working in the
conference area. I got a special conference rate, but even paying the usual rate
would make this hotel good value for money, and worth considering. |
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Sheraton Vancouver Wall Centre
1088 Burrard Street
Vancouver BC
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