Jul 7, 2011
We had a very pleasant 2day stay. Our only confusion was showing up at the
Sandman hotel vs the Sandman Signature hotel as they are both on the same
street. The staff was nice, the room and hotel were nice. My children loved
having an option of indoor or outdoor pool and loved the water slide.
Guest Reviews of the Sandman Signature Hotel Vancouver Airport
Jul 5, 2011
This is a great hotel in a good location. The rooms were clean and smelled good,
the pool and water-slide was a blast for my kids. I would stay here again.
Guest Reviews of the Sandman Signature Hotel Vancouver Airport
June 29, 2011
We had booked a room at the Sandman Airport Richmond, and when we went to check
in were told we were being upgraded to Sandman Signature up the road. The room
we were given at the Signature was miles down many hallways and in the oldest
part of the building. Our room overlooked a pool that was closed and hadn't been
cleaned in a long time. The room had been updated but the location of it was
terrible and we will never book with Sandman again.
Guest Reviews of the Sandman Signature Hotel Vancouver Airport
June 24, 2011
A good hotel with half hourly shuttles to the airport. Just NeXT to the hotel
there is Chop restaurant. Good steak there!
Guest Reviews of the Sandman Signature Hotel Vancouver Airport
June 24, 2011
On a recent trip to Vancouver and Victoria, I booked this hotel at the beginning
and ending of our trip. This property used to be a Delta Hotel and when it was a
Delta it was a great place to stay. Now that it is a Sandman, I have to question
the management and staff as to their ability to maintain this hotel. The rooms
provided were not clean, there were cigarette ashes in the bathroom (toilet area
behind the door), the carpets not vacuumed (Room P244), no garbage cans, the
nightstands were not clean and it looked like someone had spilled some coke on
it, the fan in the bathroom didn't work, the tap in the bar area was so loose
you could spin it around, and after repeated notes and discussions with the
front desk, it was NEVER cleaned properly. We were credited for 1 nights stay
but the issues were never addressed. In fact, when I discussed the issues with
the front desk, the clerk initially said "We'll credit you 50% of your nights
stay" and then another clerk/mgr? stepped in to say "We'll credit you 100% of
your nights stay and take care of the issues". The 100% credit for 1 night stay
did happen but I kept my shoes on in my room the whole time and couldn't wait to
get out of there. Also, the internet is weak/poor at best and I switched to my
personal mobile internet stick. Attached to this hotel is a Dennys Restaurant,
which was a disaster during our visit. Take a stroll across the parking lot to
IHOP, the service and food is much better. I will NOT be back to this property.
Guest Reviews of the Sandman Signature Hotel Vancouver Airport
June 16, 2011
Room was provincial king suite which was very roomy. The room itself was clean.
The grout/tiles in the washroom needs a little work. The window in our room was
left open and we didn't realize it until the 2nd day. We were wondering why it
was so loud. The water in the pool area was warm. Hottub had stains around the
edge. Pool area kinda smelled. People seemed to enjoy the outdoor pool. The
Signs showing where Places were was confusing. The main hallway doors in our
area were sticking and caused a lot of noise when entering and exiting. The
hallways were stuffy. Didn't try the Denny's breakfast as I was hoping the
breakfast would be nicer restaurant than Denny's. The room itself was alright.
The hotel lobby was nice and spacious. I would recommend this hotel just not the
indoor pool area.
Guest Reviews of the Sandman Signature Hotel Vancouver Airport
June 8, 2011
I've had the opportunity to stay at the Sandman Signature Suites at 10251 St.
Edwards Drive in Richmond, BC over the past 2.5 years on business. I travel in
and stay here probably 6-8 days per month and over the last few years have never
had a bad experience with the hotel or staff.
The rooms are well furnished, the amenities are outstanding and the staff go out
of their way to make you feel as comfortable as possible when away from home.
I highly recommend this hotel for all your business and personal travel with
it's close proximity to the airport and handy free shuttle service they really
take the worry out of your travel plans. |
