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"Guests reviews about Best Western Plus Carlton Plaza Victoria "
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July 13, 2011
If you ever want to stay at a hotel in Victoria I highly recommend the BWP
Carlton Plaza Hotel, it felt like we where staying at a five star hotel,
excellent service, clean room, our valet parking was excellent. The hotel was
very clean, close to all attractions, walking back and forth from our outings
were safe day and night.
Guest Review of the Best Western Plus Carlton Plaza Victoria BC
July 7, 2011
My wife and I stayed here for two nights in July, 2011. We came to Victoria as
part of a trip to Washington state and British Columbia. We arrived on Canada
Day (July 1), and, although we were early for check-in, the front desk staff
checked our bags and let us valet-park the car (Free!) so that we could explore
the city and the festivities. (Victoria is a lovely city, by the way.). They
also found us a currency exchange that was open on the holiday.
Our room was a studio suite on the 5th floor. It was a corner room, with windows
in three directions, offering great views of the city. It was quite spacious and
included a mini-kitchen and a seating area, separate from the bed area.
The hotel also has some bicycles, free for guest use, which is a nice touch.
There is a fitness center, but no pool, if that is an important point for you.
I mentioned the friendly staff in the review title. Everyone at the hotel was
cheerful and helpful, from the front desk, to housekeeping to the valet service.
I couldn't have been more pleased with our stay.
Guest Review of the Best Western Plus Carlton Plaza Victoria BC
July 1, 2011
We arrive to a most courteous and accommodating staff. We were able to check in
within minutes of arriving. Our car was valet parked, and for the next three
days, we were so conveniently located, we never need our car until we checked
out. Our room was spacious, clean, comfortable and quiet, and at a very
reasonable rate for downtown Victoria. We would not hesitate to stay again on
our return trips to Victoria.
Guest Review of the Best Western Plus Carlton Plaza Victoria BC
June 27, 2011
My wife and I have stayed at the Carlton Plaza (the "CP") 3 times since 2010. We
are in our mid thirties and travel extensively for both work and vacation.
Overall we found the CP to be clean, quiet and staffed by well trained
employees. Most impressive, however, was the politeness and responsiveness of
the front desk staff; their approach rivals that of some of the top hotels we
have stayed at in the great cites of Europe.
Our rooms were well kept and very large. The cleaning staff are clearly
passionate about their job and take it very seriously. I've stayed in "luxury"
hotels where the staff are experts in "surface cleaning" and you end up finding
hairs and other disgusting souvenirs scattered throughout the room. At the CP I
have never found any reminders of previous guests. It's obvious that the
building is older, however the extensive renovations coupled with the attention
to detail, give it a very "new" feeling. There is no scent of cigarette smoke,
mildew or anything like that. The lobby is well lit and immaculate. Our beds
have always been comfortable. On our second visit (January 2011) we requested to
change our pillows and the staff were thoughtful enough to offer us a selection
(narrow, fluffy, firm, etc).
The CP is right downtown, close to the government buildings and shopping
district. Before our first visit (summer 2010) we were very concerned that the
rooms would be noisy. My wife is a very light sleeper/shift worker and the last
thing in the world we wanted was for our stay to result in her being tired (and
grumpy) the next day. We were pleasantly surprised that, when we closed the
windows and drew the curtains, the room was virtually silent. Both of us slept
exceptionally well. I'm not sure if the rooms are sound proofed but they
certainly seem to be.
When we checked-in on our most recent visit (March 2011) the Front Desk Manager
remembered us and thanked my wife and me for coming back. He seemed genuinely
happy to see us and we chatted for 5 minutes or so about our plans for the
weekend. If you decide to stay at the CP then I 100% recommend asking to speak
with "Chris" to get ideas on what to do in Victoria, he clearly loves the city
and his enthusiasm is infectious.
For people that that are looking for a comparable I would put the level of
service at the CP on-par with the Four Seasons in Vancouver, BC (circa spring
2011) and the cleanliness of the rooms at the same level as the Kauai Hilton
(circa fall 2007).
We feel that the CP is excellent value. There is probably a less expensive hotel
further out, but the central location, super clean rooms, quiet sleep
environment and most importantly the friendly and attentive approach of the
staff make staying here again a no brainer. |
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Best Western Plus Carlton Plaza
642 Johnson Street
Victoria, BC
Call Toll Free 1-866-676-7078 Promo Code: HBC3386 |
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