Guest Review of the Comfort Inn Suites Victoria BC
Dec 31, 2010
We have stayed at this motel a few times and find it to be priced right for the
accommodation. The rooms are clean and spacious and have the usual room
compliments as well as the inclusive continental breakfast. This motel's
location is well suited for our needs when we travel to Victoria visiting
friends, however it's a little out of the city ( 15 min. to downtown ) . If you
want to do things downtown and don't mind the drive, it's a good place to stay.
Guest Review of the Comfort Inn Suites Victoria BC
Aug 26, 2010
We decided to take a weekend trip to Victoria...this hotel was chosen because of
other good experiences we have had at other hotels of this chain. What a
disappointment...check in was okay, no stellar customer service here. Upon
inspection of our room we found disgusting white, crusty stains and grease
stains on the bedspread which were very visible to the naked eye...in the
bathroom there was hair in the sink and the bathtub was very stained, not to
mention the carpets...my kid's socks were a nice shade of charcoal grey after
walking on them. I complained to the front desk and was told to toss the
bedspread in the corner and use the blanket in the closet...we were not offered
another room and no one arrived to clean up the filth. I was dismissed by the
front desk because another couple came in asking for a room. Being a mom, I
carry some sort of cleaning supplies with me so I cleaned the bathroom myself. I
have since sent a complaint to the parent company but nothing has come of it
yet.
There were 2 small positives to our stay. The pool was great...it was the
cleanest part of the whole hotel. The continental breakfast was also quite nice.
Guest Review of the Comfort Inn Suites Victoria BC
Aug 2, 2010
The air conditioner was on the frits it squealed during the night due to all the
dust clogging it from the road construction adjacent to the motel.. No business
center we had to pay to get online. access was to the hotel was horrible a very
busy intersection. My back hurt from the bed in the morning. The breakfast was
one of the worst i have seen at a comfort inn to date... but my wife forgot her
black hills gold bracelet in the bathroom we called and they found it and after
some paperwork will mail it to us...
Guest Review of the Comfort Inn Suites Victoria BC
Aug 19, 2009
We are not picky in fact we think we have a low standard, now then, here we go:
The good: The pool was excellent. It was clean and the person responsible for it
should be proud.
The rest:
The room was musty and stinky.
The bath fan sounded like a distressed Harley firing up at 5 am to go to work.
The toilet struggled to flush.
I had a headache upon waking on the first 2 mornings for no reason. I blamed it
on the air in the room. Sure enough I had the window open all night on the final
night and no headache.
I woke up with no headache to find my van broken into. These fine people of
Victoria took my GPS, MP3, FM transmitter and some other stuff. This to me is a
reflection of the location and the lack of responsibility of the staff and
management in trying to deal with their crime problem.
Guest Review of the Comfort Inn Suites Victoria BC
Aug 6, 2009
We stayed for 2 nights, (Saturday & Sunday). it was ideally situated for us as
we intended to visit Butchart gardens & Victoria, without wanting to stay in the
centre. The breakfast was a good selection and a reasonable sized dining area
with a outside eating area as well, in comparison with other Comfort inns we
have stayed in. The room (1st floor in main block) was roomy and comfortable, it
also had kitchen facilities and over looked the cabins and lake.
Guest Review of the Comfort Inn Suites Victoria BC
June 25, 2010
This hotel is good value for money, and the staff are really friendly and
helpful. What's not so good is that some of the furniture and decor has seen
better days. If you just want a good clean place to stay then this hotel would
just be fine. We didn’t
encounter any problems or have any issues during our stay at all.
Guest Review of the Comfort Inn Suites Victoria BC
May 20, 2010
It was suited for the few days we stayed but not comfortable. The staff was
friendly and helpful. The hotel needs better up keep for the price. I have
stayed in better. When we take another trip to Victoria, we will not be staying
at this hotel again mostly because of the location.
Guest Review of the Comfort Inn Suites Victoria BC
May 2, 2010
If you just want a good clean place to stay then this hotel would just hit the
mark. It could be nearer , but for a few nights stay it will do for the price.
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