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Review of the Queen Victoria Hotel
23 Oct 2010
Not impressed
we will not frequent this hotel again.
Review of the Queen Victoria Hotel
19 Oct 2010
Nice quiet hotel close to harbour.
Hotel was conveniently located for shopping, dining and sightseeing. Room was
clean and comfortable. Parking was extra but under $5 a night and on site. We
were upgraded to a harbour view room and we could see the harbour from the small
balcony. They do have kitchens available for an extra charge (we did not choose
this option. They also have an indoor pool and whirlpool which was nice.
Review of the Queen Victoria Hotel
16 Oct 2010
Good value, nicely updated.
I was very pleased with this hotel. It’s in a quite location but is downtown
near the harbour and many attractions. It seems to have been recently renovated
and the rooms are very comfortable. It’s a bargain at the price. Good facilities
including a pool, a small business centre and an excellent restaurant. Try it,
you’ll like it.
Review of the Queen Victoria Hotel
Oct 12, 2010
The hotel's location can't be beat! We stayed here for 3 nights during the
Victoria Marathon and for us the location was superb. Walking distance to
everything; restaurants, shopping, bars, bike rentals.
The towels were more like cheese cloth or sand paper, and the bed coverings
could be replaced, but other than that, a decent stay.
Nice spa/pool area to relax after a long day or night of walking around; the
rooms though had a weird moth ball smell to them. It may be due to the age of
the building or something, but once you were in there for a minute the smell
didn't bother us much.
Review of the Queen Victoria Hotel
Oct 8, 2010
A very nice hotel close to the Harbourside and main attractions of Victoria.
Rooms are well appointed and the reception staff are very helpful. Breakfast
serviced is very efficient, although the restaurant is very busy in the evening,
so table reservations are advised. However, there are numerous other good eating
establishments not too far away.
Review of the Queen Victoria Hotel
Oct 7, 2010
In the lobby we were congratulated with our 40 years of marriage, we were
upgraded to a very nice room with kitchen and two balconies and a view on the
harbour side. There also was a nice bottle of wine in a cooler.
We never have seen this on our round trip through West Canada!
The people in this hotel are very nice and helpful, the restaurant is good and
the prices are very reasonable.
We strongly recommend this hotel!!!!!
Management response from Katlyn Holland, Executive Assistant
Oct 12, 2010
We are so glad you enjoyed your stay with us!
Wishing you a very happy anniversary!
Many thanks!
Review of the Queen Victoria Hotel
Sep 27, 2010
We spent two nights here and found the hotel to be fine. Excellent location. My
daughter contacted them and arranged to have a bottle of champagne in the room
as it was my husband's birthday - this was done within the hour and ready in a
bucket of ice with two flutes so good service there.
We booked an offer that included breakfast...well it did and it didn't..... What
we got was a card with a list of options, meaning that you could have one of -
eggs/bacon or cereal or toast, etc. etc. with coffee. No juice was included.
Breakfast wasn't great. When we commented that we had assumed it would mean a
proper breakfast with proper choices we were told that the restaurant was owned
by a separate company and that the breakfast voucher had a value of $11...not
what we expected to get. If you book this offer, check exactly what it means.
When we were checking in we asked if they had a room overlooking the harbour,
they had one left and and we agreed to take it and pay extra for this. The
receptionist took so long 'faffing' round on the computer and running in and out
of the back office that the room was given to someone else while we stood there.
The other receptionist who gave the room to another guest seemed quite smug
about this. Maybe they have a private competition or something - anyway, it left
a bit of a bad taste.
Our room looked out to the side over the bowling green which was pleasant
enough. I notice that the lowrise building in front of this section is probably
going to be replaced by two towers so that may cause problems in the future.
Management response from Jeminah Hu, Front Office Manager
Oct 5, 2010
Thank you for taking the time to review our hotel as our guest’s feedback is
always appreciated.
As the Queen Victoria Hotel & Suites is privately owned & run, our front desk
team strives to maintain a high standard of customer service & are trained to be
very detail orientated & therefore I do apologize if you feel that we did not
meet these standards.
Our Bed & Breakfast Package menu offers a limited variety of nutritious
breakfast choices that have been specifically compiled to not only offer our
guests an individual choice of breakfast but also great value for accommodation,
including breakfast.
At this point in time, it is has not yet been determined what is going to happen
to the property situated next to the hotel, however I can assure you that the
owner of the hotel is monitoring this matter closely.
Review of the Queen Victoria Hotel
Sep 26, 2010
We chose this for the location and we were not disappointed. It was spotlessly
clean and the room was spacious. Staff were great - the only complaint we had
was the lack of bar - we wanted a drink before bed but as there was a private
function in the dining room they would not serve us in the lobby. Apart from
that it was great . Very good value for money
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