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Hotel Review of the Pinnacle Hotel Whistler
Apr 1, 2010
I would definitely stay here again! It's not the most luxurious hotel at
Whistler, but for the price you actually get a lot! Our room had a 2
person hot tub so we could soak after skiing and look out at Blackcomb.
We also had a kitchenette with refrigerator, stove, microwave, sink,
etc. The bathroom was very small and needed some updating, but was
clean. The hotel is right next to the Village Stroll and very
convenient. As others have noted, it's a bit of a walk to the gondola if
you're in ski boots and carrying skis, but you can take the free shuttle
or check your skis at the storage lockers near the gondola. The staff
was awesome, we asked lots of questions about where to eat and they
provided great recommendations! The price was reasonable - similar to
some of the Creekside condos or other condos further from the gondola,
and much less than the fancier hotels in the village. Again, the
Pinnacle was a great value!
Hotel Review of the Pinnacle Hotel Whistler
Mar 25, 2010
We stayed at the Pinnacle for the first time four years ago and have
been back every year since. What attracts us most to this great hotel is
its staff. Stuart, Sonia and the rest of the team will come out of their
ways to accommodate their guests' needs. I think it is comforting to
know that whilst hundreds of miles away from home you can rely on these
lovely people for any help and assistance (and I don't just mean getting
directions to the nearest restaurant).
You'll notice I've given the hotel location full marks (as opposed to
some other reviewers) as I think this is totally relevant to one's
expectations. This location is excellent if you wish to be close to the
centre of the village yet get some peace and quiet at night. It only
takes 10min to get to the gondola (and that's walking with a small
child), or you can catch a courtesy bus from just around the corner. You
are also about 5min walk from the main supermarket, not to mention one
particularly good restaurant favoured by the locals (shhh!... not
everyone knows about it).
My husband and I were fortunate to stay in some of the best hotels in
the world in the past and, although the luxury of a Deluxe 5* hotel is
very nice, I feel this hotel is unique for a different reason. Sometimes
it's the people who make the place special. And if practicalities
concern you - the hotel ticks all the boxes when it comes to a
comfortable base for a skiing holiday. We are looking forward to staying
there again very soon :-)
Hotel Review of the Pinnacle Hotel Whistler
Mar 4, 2010
This hotel has great rooms, with everything you need for an extended
stay (e.g., kitchen and everything you need in the kitchen. It's located
near the Village Stroll and main market/grocery store. The staff were
friendly, and the hotel looks great and clean. I would definitely return
for a longer stay.
Hotel Review of the Pinnacle Hotel Whistler
Feb 22, 2010
This was our first visit to Whistler and we booked this hotel based on
the affordable price that we found here.
Having always been to Europe for snow boarding in the past we weren't
sure what to expect in terms of style and facilities of a hotel in
Canada.
Upon arrival, the hotel felt quite different to how we expected. There
is no on-site restaurant and the communal hot tub and swimming pool are
a short walk outside and around the side of the Quattro Italian
restaurant that is next door. However, we checked in (we'd booked the
deluxe studio suite with double soaker tub in the room and we were
really impressed with the room. It had everything we needed for a really
comfortable stay - working log effect fireplace (wow that throws out
some heat when turned on - you put it on a timer up to 60 minutes at a
time), the double jetted soaker tub which was absolute bliss at the end
of the day, comfy sofa and bed. In fact, the soaker tub was SO brilliant
that we didn't attempt to use the communal hot tub or pool at all!
You're also provided with the world's softest bath robes which made you
instantly warm the second you put them on (we called them magic
robes!!!). It was strange for us to have a kitchenette but we actually
found it really useful when we had jet lag the first couple of nights
and brought food back to the room to eat. If you wanted to save some
cash you could buy breakfast food in and keep it in the fridge. The
kitchenette had sink, microwave, fridge, dishwasher(!), kettle, cutlery
and crockery.
Hotel Review of the Pinnacle Hotel Whistler
Feb 14, 2010
The only niggle I had was that the hotel was advertised with wireless
internet access in all rooms, however due to them recently changing
providers, there was no wireless access available in the rooms (there
was still a working cable if you had a laptop or wired device however).
I mentioned this to the front desk who gave us access via their lobby
wireless access point and we were able to use this whenever we liked but
it only covered the lobby area. At least they were able to provide a
solution.
The location of the hotel, for us, was absolutely perfect (although
maybe not for everyone). It's just a 2 minute stroll across to the main
village, and approximately 7 minutes from there up to the lift area.
It's far enough way to be totally quiet at night, yet close enough to
experience all the wonderful restaurants on the doorstep and the
nightlife if desired. There is a courtesy bus which stops right outside
and takes you up/back to the main and upper village ski areas if so
desired. We're both boarders and we got into a routine of catching the
bus up to the ski area in the morning, but then walking back through the
village to the hotel at the end of the day. For skiers, you'd probably
want to get the bus both ways, but it runs every 10 minutes so the
convenience is excellent.
The staff at this hotel really make it. Everyone we dealt with went out
of their way to make our experience a brilliant and memorable one. From
advice on where to eat, details of the courtesy bus, checking in for our
return flight, to simply greeting us when we pass by the lobby or asking
about our day when we came back, their manners and friendliness made our
stay top notch.
We'll definitely return to Whistler and the Pinnacle had everything we
wanted out of our stay. I wouldn't look to stay anywhere else.
Oh, just one thing to note - there are no in room safes, however
reception are happy to hold passports for you.
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